Choosing an appropriate (or safe) topic for small talk is important. Just as we don’t want to act inappropriately at work or in other business settings (for instance, dancing on the boardroom table or wearing a bathing suit to a meeting), we don’t want to make someone uncomfortable by talking about personal things. Here is …
What is small talk? It’s casual, informal conversation, usually with strangers, acquaintances, clients or colleagues. We tend to have more meaningful and personal conversations with family and friends—small talk is more superficial, and therefore “safer” for people we aren’t as close to. Why is small talk an important English business skill? In some cultures, especially in most …
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