Here are three short telephone conversations with some of the key words and phrases you learned in this lesson: Conversation 1 Receptionist: Good morning, Astor Computers. How can I help you? Petra: This is Petra Hess. Can I have extension 112? Receptionist: Certainly. Please hold on a minute, I’ll put you through. Frank: John Smith’s …
When English speakers are on the phone or referring to phone conversations, they’ll often use the word “call” in a variety of forms. 1. As a noun that means “a telephone conversation”. Example: I have to go outside and make a call. 2. As a verb that means “to telephone someone”. Example: I’m calling my mother later …
A phrasal verb is a verb made up of more than one word (usually a verb + preposition or adjective or adverb). For example, run away, run out, run off, run up, run down, run through, run around all use the verb “to run” with a second word that alters its meaning entirely. It’s important to …
If you answer a central phone, or if someone calls you by mistake, you might need to connect the caller to someone else at your business. Here are some useful phrases: I’ll put you through. (put through = phrasal verb* meaning to connect) I’ll connect you. Can you please hold the line? Can you hold …